办公室英语 Appologize(会话篇)

Part One

Lily: I owe you an apology, Mr. Steven.

Steven: What do you mean, Lily?

Lily: I'm terribly sorry about the appointment last Thursday. I hope you'll excuse me.

Steven: Forget it. I'd have done exactly as you did if I had been in your situation.

Lily: That's very kind of you to say so.

Part two

Eva: Sorry to be late. I was caught up in a traffic jam. Am I the last guest to arrive?

John: Yes, VIPs always are. So it's quite all right. And you're a very important person at this party.

Eva: Oh, please don't!

John: I was just kidding. We've been expecting you all this time!

Part Three

Annie: Sorry to have kept you waiting, Eva. I was answering an overseas call.

Eva: It's alright. You must be a very busy general manager.

Annie: Well, I hope you weren't bored while I was on the phone.

Eva:  No. I was reading this new brochure of yours, you see. I'm very much interested in your new product.